About Us
Being a hosting customer can be a hard thing - you often need to cope with server downtimes and a terrible and slow client support service. To top it all off, you need to log at least in two administration consoles so as to administer your domains, billing transactions and your web site itself. When we started J D Webcrafters, we endeavored to change all that.
A Fresh Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the customers actually see. And 90 percent of the web hosting distributors out there use one and the very same web hosting Control Panel - cPanel. We, however, find cPanel to be out of date and hard to use - it simply hampers our work. This is why we reached the decision to build another Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain and web site administration options, so you can manage all aspects of your Internet presence from a single place. Moreover, it has a drag 'n' drop File Manager, so you won't need to use 3rd-party FTP software. Our tests have shown that the Hepsia web hosting Control Panel is 3 times faster than other hosting Control Panels! We have also created a hosting Control Panel demo - you can see for yourself how the Hepsia Control Panel functions.
A Stable Hosting Platform
Your website has to be accessible online. That is the reason why we rely on topflight hosting servers driven by the time-proven mixture of Linux and Apache. We are also working with four world-class data centers where you can host your site. This allows us to offer a ninety-nine point nine percent server uptime guarantee.
A Client-Centric Modus Operandi
Last, but most definitely not least - we are there for you! We have Live Chat technicians who are there to answer all your pre-sale queries and to help you resolve minor technical problems. We have a first-rate 24x7 customer service. We offer a one-hour ticket response time guarantee, but in most situations our customer support team members respond to support tickets in less than twenty mins!